Dell SonicWall Technical Support Engineer

A Dell SonicWall Technical Support Engineer provides security and data protection solutions to networks of clients and end users. The individuals research solutions and escalate difficult issues to senior engineers. They will succinctly explain technical solutions to non-technical people. The engineer also assists end users in deploying SonicWall network security products like VPN solutions and Firewall. They go through the SonicWall cyber threat reports identifying any threats. 

These engineers work in several industries, including healthcare and telecommunications. They look into technical issues, file reports concerning problems with products, help clients in finding solutions to problems, deal with orders for customers, and stay abreast with changes to products and all evolving technologies.

Technical support engineers respond promptly to phone calls and emails from customers and address their queries and apprehensions regarding SonicWall’s products and services, besides fixing their technical problems. They also solve issues that the other departments of their organization face.

This position requires an engineer to be accessible round-the-clock through phone, chat or emails. Because of the nature of this job, engineers should have excellent communication skills. They must present themselves as good team players with excellent documentation skills, as they will work with people from different geographies.

Field Engineer

In today’s technology-run world, digitization has made a significant impact on the telecommunication industry. All thanks to it, communication is quicker and more comfortable. One cannot forget the considerable role telecom and internet service providers have played in this transformation, including the creation of new field engineering job opportunities, for IT & Telecom professionals such as the Telecom Field Engineer.

Field Engineer responsibilities typically include handling maintaining, monitoring, installing and providing support for network hardware, software and communication links. They must ensure the stability of in-house voice, data, video, and networks. Field Engineering includes proposing offer technical and engineering solutions for communication-based subjects such as wireless telephony services, radio and satellite communications, internet and broadband technologies.

Field Engineer responsibilities include working under strict deadlines and having clear milestones to achieve. Part of a Field Engineer job description includes being able to look into service delivery, carry out feasibility exercises, determine connectivity, and prepare detailed, technical and operational documentation.

Field Engineer Job Description

With our field engineer job description, get an inside look and insight into the average day of a Field Engineer.

Timely Maintenance
‍In the telecommunication sector, the Field Engineer has to ensure smooth functioning of communications systems. They are accountable for installing, testing, and maintaining equipment such as installing routers & switches to run wireless networks.

Microsoft Certified Professional

A Microsoft Certified Professional is a trained and certified professional technician responsible for the operation of an organization’s software programs and technology. Microsoft professional techs address client issues, set up programs and respond to any queries that customers have regarding manufacturer's software products. 

Generally, these technicians specialize in the setting up, operation and maintenance of client Microsoft applications and programs. Businesses in the Telecom and IT sectors remain in need of either full time or freelance certified professionals to ensure business productivity. 

Certified experts in Microsoft professional provide technical support to the organization in various areas such as client operating systems, networks, web design, desktop support and more. The Microsoft technicians provide consistent and qualified support for client-run Microsoft products, servers, clouds, and systems. 

The Microsoft Certification professional remains vital for companies and network centers to perform their day-to-day responsibilities. 

Roles and Responsibilities

Microsoft Certified Professionals include a variety of different computer and technology-related duties as set by organizational policy.

Microsoft certified professionals (MCPs) are certified professionals who focus on Microsoft information technology plans and applications. Specialists in the field of Microsoft programs, they focus their technical maintenance skills in different areas, starting from operating systems to web development.

Velocloud SD-WAN Engineer

As trained IT network professionals, Velocloud SD-WAN Engineers play a wide range of significant roles in meeting the needs of enterprise-level businesses. From sales to design to implementation to support, network engineers with Velocloud-specific expertise as essential for businesses that want to implement a software abstraction to their wide area network

Velocloud SD-WAN is a software-defined wide area network solution that allows businesses to streamline and simplify their network with centralized control. This allows for a range of benefits, cutting the costs of using hardware alternatives and optimizing application performance across the network. However, to do any of this, these businesses need the help of a Velocloud SD-WAN Engineer.

Job Description

Velocloud SD-WAN Engineers are necessary for a wide range of duties. They are needed to carry out tasks in all stages of the SD-WAN lifecycle. From developing, implementing and deploying configurations, to providing troubleshooting and support, to optimizing existing SD-WAN networks. When working with Velocloud SD-WAN service providers, your work may include not just the above, but providing your expertise in the sales process, including performing technical demonstrations.

In enterprise-level business, SD-WAN systems are proving more and more popular, as a software-driven approach is helping to streamline operations and cut costs. As a result, expertise in specific solutions like Velocloud can help you tap into the growing market for network engineers with a competitive niche.

CompTIA Linux+

Linux is known as an open source platform similar to the UNIX operating system.  It enables a range of different devices. Nearly every commercial platform works on Linux operating system starting from banking apps to your social networking sites.

Almost all supercomputers and cloud servers run Linux due to its open source compatibility, with several other devices near your home and workplace, such as firewalls and routers. Since it is an open source of the operating system, it becomes easy for another software developer to modify the source code, and this would help to achieve the desired software as per the requirements.

Linux+ provides a step-by-step demonstration of various commands, utilities, and configuration options which an IT professional need to know before taking up the certification.

CompTIA Linux+ validates the competencies required of an early career system administrator supporting Linux systems for various IT businesses around the world.

Is it Appropriate for IT CAREER?

Nowadays almost every computer, cloud server, mobile, and other devices use the Linux operating system. Hence it is considered a standard certification for every IT professional involved in the enhancement of the operating system.

According to the Linux Foundation, nearly 87 percent of hiring leaders face difficulties in finding an open source expert talent, while 83 percent IT employers say that open-source talent is a priority for them.

CompTIA Linux+ certification exam primarily focus on the tasks related to administration and also on the fundamental functions. It is useful for those who want to prove their expertise and want to add more credentials to their career.